SUPPORT
Support Packages
IT support options designed around your business needs.
Choose the level of coverage that fits your team, infrastructure, and daily operations.
Standard
Essential IT coverage for reliable day to day business operations.
5,000EGP/ monthly
⌖ Onsite visits: 1 per month
◉ 8 Remote Support Hours
▣ 1 Onsite Visits
- ✓Remote Support
- ✓Onsite Visit
- ✓Network
- ✓System Admin / Servers
★ Best Value
Gold
Expanded IT support for growing teams and evolving infrastructure.
6,500EGP/ monthly
⌖ Onsite visits: 2 per month
◉ 10 Remote Support Hours
▣ 2 Onsite Visits
- ✓Remote Support
- ✓Onsite Visit
- ✓Network
- ✓System Admin / Servers
- ✓Software
Platinum
Advanced IT coverage for complex environments and higher support demands.
12,000EGP/ monthly
⌖ Onsite visits: 4 per month
◉ 18 Remote Support Hours
▣ 4 Onsite Visits
- ✓Remote Support
- ✓Onsite Visit
- ✓Network
- ✓System Admin / Servers
- ✓Software
- ✓Hardware
Enterprise
Comprehensive IT partnership for larger businesses and business critical operations.
18,000EGP/ monthly
⌖ Onsite visits: 6 per month
◉ 24 Remote Support Hours
▣ 6 Onsite Visits
- ✓Remote Support
- ✓Onsite Visit
- ✓Network
- ✓System Admin / Servers
- ✓Software
- ✓Hardware
- ✓Other
Onsite VisitFrom 1,500 EGP
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